Identity Theft Protection

Our Identity Theft Protection program provides peace of mind given today’s cybersecurity concerns.

Two coverage options are available for purchase from Norton LifeLock through convenient paycheck deductions. You can start or stop your ID Theft Protection any time. Our partnership with Norton LifeLock is ending December 31, 2025. Scroll down to learn more about our 2026 partner, Aura (through MetLife).

2025 Coverage

2026 Coverage

Effective January 1, 2026, our Identity Theft Protection coverage partner will be Aura (through MetLife). You’ll continue to be able to choose between two plan options, and you can choose between Individual or Family coverage. With Family coverage you can cover up to 10 additional adults and unlimited minors, and there are no restrictions on adult family members.

Family Plans

When you enroll in one of the Identity Theft Protection plans with Aura for family coverage, you get all of the services listed in your plan above, as well as some additional services tailored to family needs.

1. The score you receive with Aura is provided for educational purposes to help you understand your credit. It is calculated using the information contained in your Equifax credit file. Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit.

2. As a component of becoming an Aura Plan member, Consumers receive identity theft insurance through a group policy issued to Aura which is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, which is not an affiliate or subsidiary of MetLife. Checking & Savings Cash Recovery and 401(K) & HSA Cash Recovery are part of and not in addition to the Expense Reimbursement limit of liability. The description herein is a summary and intended for informational purposes only and does not include all terms‚ conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.

3. As a component of Aura’s Protection Plus Individual, Protection Plus Family, or Executive plans, Consumers receive cyber insurance through a group policy issued to Aura which is underwritten and administered by Houston Casualty Company, a Tokio Marine company, which is not an affiliate or subsidiary of MetLife. The description herein is a summary and intended for informational purposes only and does not include all terms‚ conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.

4. Users are responsible for making their own parental decisions. Aura’s services are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The services are for informational purposes and cannot replace the services of physicians or medical professionals. Always seek the advice of your physician or other qualified healthcare provider with any questions about medical conditions or treatment. Aura’s services do not monitor for all content or a child’s behavior in real time. Some alerts and/or insights are created using generative AI and may not be fully accurate, complete, or timely.